Developing Content for Social Media

Developing Content for Social Media

One of the most common questions I’m asked is “What do I post?” A close second is “Where do I find content for my social media?”  I say don’t over-think it. If you are writing blog posts, have a website, have a book/product/service, and have a brain, you have things to post.

 

Use Your Own Stuff

If you write a blog, have a website, published a book, or produce a newsletter, you’ve already created content. Because brevity is valued in social media, it’s easy to find a snippet of information within any of these mediums to share. Search for an interesting fact to post and make sure you include a call to action such as asking a question, or attach it to a theme such as Trivia Tuesday. Include a link to the blog post or add a graphic like a photograph.

Blog

Let’s look at an example.  An author I work with, Dr. Merrie P. Wycoff, wrote a blog post relating to her Egyptian-themed book. Take a look at it here and follow along as we discover bits and pieces to share on social media:  What is the secret of religion hidden in King Tut’s necklace?

  • The title is already a perfect question to ask using social media.
  • In the first paragraph, we can pull interesting information and rephrase it: 1 – Trivia Tuesday: King Tut’s unusual stone, seen here in his necklace, comes from a field of glass in Egypt. 2 – What does a meteorite have to do with King Tut’s necklace? 3 – Like this post if you love King Tut!
  • First and second paragraphs. 1 – What do a meteor crater, King Tut, and the development of Ancient Egyptian religion have to do with each other? 2 – Trivia Tuesday. Ancient Egyptian religion was profoundly impacted by a meteorite.  3 – Any guesses on how the shock of a meteor impact spurred Ancient Egyptian religion to develop?  4 – Has anybody ever seen a meteor crater?
  • Third paragraph. 1 – Hey fans, first person to find this fact in my blog post and post the paragraph and line number here gets a free Eye of Horus: “…the Hanuti discovered these ley-lines and energy spots and placed crystalline stones upon an altar…” 2 – Did you know the nose became a symbol for a temple in Ancient Egypt? 3 – Who recognizes the pattern on the map in this blog post from another famous piece of Egyptian art? 4 – How are jackals, a nose, and crystalline stones related to Ancient Egyptian religion? 5 – Trivia Tuesday. The early symbol for a temple was a nose because the priests would bake wheat into loaves of bread and the smell wafted over to the farmers in the field signaling it was time for worship. 6 – What does bread have to do with Ancient Egyptian worship?  7 -Those Ancient Egyptians were crazy. Meteors, jackals, and noses?
  • Remember, all of these posts also include a link back to the blog post so your fans can read it.

Book Excerpt

If you’ve written a book, fans love it when authors share excerpts. Utilize your website or blog for the excerpt and use social media to drive people there with a post like “Just released an excerpt from my new book. What do you think about the character John Smith and the life-or-death decision he had to make?”

Website

This is an easy one. Of course you can post and link website information to your various social media accounts. My one caution is that you should not promote your widget too often, or your fans will tune out because they see you as a commercial. They want to be informed, be entertained, get to the know the real person behind the company, and have conversation.

 

Fan Questions and Comments

Your fans are a goldmine of potential content. If you get a particularly intriguing comment from a fan or see certain questions repeatedly (like, say, where can I find content?), these are excellent launching points for social media content.

 

Share the Love, Dahling

You must track down and post third party content that relates to your subject matter. For example, an Egyptian theme lends itself well to content located on museum websites. If you provide a health-related service, like chiropractic care, there’s a wealth of information out there to share. Now you can just post and link that information into your social media.

  • Google Alerts. You can enter a word or phrase into an alert, and Google will scour its entire network for that phrase, sending you a notification with a link when found. It is absolutely invaluable for helping you keep up with the latest and greatest in your subject matter. Phrase examples could be “Ancient Egyptian Religion” or “bumblebees” or “space travel.”
  • Websites. Find one with a large amount of relevant information and set aside time to look at it. Here are a few to check out.
    • Alltop. Imports the stories of the top news websites and blogs for any given topic and displays the headlines of the five most recent stories. Also has a search function.
    • Pinterest. A fantastic site to find visual content relating to your subject. Just make DANG sure you can use what you find there. Copyrights are in play.
    • Topsy.  A search engine that posts information in real time from Twitter and Google+ and that strives to find only the “most important” content.
  • Trivia and Quote Sites.  All serious all the time = no fun! You must also entertain your fans with trivia, jokes, quotes, and cartoons. Do a Google search to find sites with this information. There are also cartoon and funny quote pages on Facebook that allow you to share their content.
  • Videos. Search YouTube for related subjects and post to your other social media accounts. Fans love video.

 

Once you’ve developed content, plan ahead by entering it into a social media planning calendar. This way you won’t repeat information too soon or too often, and it’s easy to cut and paste into social media or HootSuite.

What’s your social media personality?

 

The persona you project through social media can make it or break it for you.

You can do all the right things like posting consistently and engaging with fans, but if you are boring or you roller-coaster through different personality styles, people will break up with you.

And breaking up is hard to do.

You can increase fan retention and draw new fans simply by establishing a consistent online personality that people will associate with your brand or author platform. Are you a homespun country wisdom type? Authoritative and professional? Edgy with a touch of sarcasm? Charming and witty? Informal and fun? Urban and intense?

If you feel unsure about your social media personality type, try this exercise suggested by Phillip Davis of Social Media Examiner. Compare your brand to a type of car, a hotel chain, a favorite author, a television show or movie, or even nature to ascertain what best represents you. Are you a well-loved old Volkswagen Beetle or a substantial shiny new Hummer? Motel 6 or a luxury spa resort in Tahiti? Shakespeare or Stephen King? M*A*S*H or Criminal Intent? Mt. Vesuvius or Mt. Rushmore?

Once you’ve honed in on your style, you’ll have more success if you keep a few pointers in mind on using your social media personality effectively.

 

Be authentic.

Be yourself. Be open, conversational, responsive, respectful and engaged. No matter what your personality type is, be real. Fans love getting to know the person behind the platform, brand, or product. Do show some restraint with radical opinion, unless your platform is equally radical – then go for it.

Be flexible.

Share your latest event or piece of news, but also post relevant photographs, quotes, videos, and third-party content that your particular set of fans would enjoy. Comment on them to spark conversation.

Be responsive.

Interact when people comment, share your information, and ask questions. If a fan leaves negative feedback, respond to them quickly and respectfully. Even if that fan cannot be satisfied, others are watching and will view you positively for addressing the issue. If you encounter a fan who becomes hostile, uses profanity, and wreaks havoc, delete them from your social media account. And don’t feel bad about it.

 

Figuring out your social media personality and using it consistently will draw fans and keep them there. You want them to stick around because when the next big thing happens – like a new book published or a fun event – your loyal fans will buy your book or attend your event and tell other people via social media.

Now get out there and be social, edgy Mt. Vesuvius in a black and silver Hummer.

5 Ways to Ignite Fan Engagement on Your Facebook Page

Facebook-Coffee-256

Fan engagement is the key to Facebook success. Number of fans doesn’t matter if nobody engages with you. A fantastic landing page doesn’t matter if nobody engages with you. Just having a page hanging out there in the Facebook ether world to prove you’ve written a book or have a fabulous service or product doesn’t matter if nobody engages with you.

 

The most difficult part of social media as a whole is figuring out what your fans will consistently respond to. It’s a lot art and a little science with some elbow grease thrown in.

 

1.  KISS, baby

Adopt this mantra: Keep It Simple and Short. Studies show that fans respond more often to shorter posts. One study found 80 characters to be ideal – which I think is tough to stick to – and a more recent study found 250 characters or fewer to be optimal. That’s the “science” – here’s the art: you’ll have to experiment with varying post lengths and monitor response rate. You’ll figure it out if you are consistent. Oh…that’s the elbow grease part.

 

2.  Call to Action

A call to action on Facebook can be as simple as asking for likes and comments in a post. It’s amazing how much engagement increases with this easy tactic. “Like this if you read every day like I do!”

Fill in the blank is a useful strategy as well: “My favorite time of day to read is ___________. ” “The cupcake flavor I love the most is __________.” Pick one that relates to your platform, product, or service in some way, or post one that relates to a current holiday, situation, weather season, celebrity, or news item. Be creative.

Ask questions, but ask them the right way. Keep them short, keep them easy to answer, steer away from yes and no questions, and put the question at the end of the post for the best response rate. Be sure to answer the question yourself, but wait until several fans have added input. Putting yourself into it too soon appears to stifle engagement rates. Another trick: respond to fans by name. “Fran, I agree. Fried okra is not for everybody!”

 

3.  Variety is the Spice of (Facebook) Life

I’m pretty sure you’ve noticed the amount of noise happening in your Facebook news feed. How the heck are you going to stand out in the crowd? Remember this – Facebook loves visuals. If you post a beautiful photo, a picture with a funny quote, or a video, fans will interact. Label it in the status field with something short like “Ahhhh, a beautiful vacation spot” or one of my favorites “Bahahahaha” to show how hysterical you think your funny quote is. (Really, my fans LOVE that).  If they don’t love it, they might tell you so and that’s okay. We call that engagement.

 

4.  Get in the Zone

80% of the U.S. population lives in the eastern and central time zones; only 4% in my beloved mountain time zone. Study your insights to figure out what time zone the majority of your fans live and post accordingly. A very rough guideline to start with is before work starts at about 7 a.m., around 5 p.m. at the end of the work day, and late evening near 10 p.m. after the kids have gone to bed. Remember, that may be 7 a.m. ET if that’s where your fans live – which make it 5 a.m. for MT folks.

In other words, not during the oh-so-convenient standard 9-5 work day. Studies of best post times are all over the board, so you’ll be fine-tuning this one to figure it out.

 

5. Days o’ the Week

Certain days see higher engagement rates overall and certain industries get better engagement on specific days. Saturdays show higher engagement across Facebook, and Monday mornings are low as are Friday afternoons. Weekends are active in the entertainment industry, food and beverage on Saturdays, Sundays are best for retail and sports, Wednesday and Thursday for business and finance, and health and beauty on Thursdays. Yeah. It’s a mix of art and science to figure this out for your particular widget.

 

By utilizing these techniques on a consistent basis, your engagement rate should improve. Engaged fans are loyal fans, and loyal fans are customers who see value in your product or service and will PAY you.

 

Now get out there and KISS, fill in the blank, get spicy, get in the zone, and embrace Saturdays. You’ll thank yourself later.